Privacy Policy – HappierHood

1. Introduction

At HappierHood (operated by ParentFirst Solutions Private Limited, "we," "our," "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and related services (collectively, the "Service").

By using our Service, you consent to the practices described in this Privacy Policy, in accordance with the applicable laws of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 ("DPDP Act").

2. Information We Collect

a. Personal Information:

• Name, email address, phone number, child’s details, or other information you provide when signing up, subscribing, or contacting us.

• Information you choose to share via forms, surveys, or feedback.

b. Profile & Activity Data:

• Account details such as preferences, interactions, and progress within our programs.

c. Technical & Usage Data:

• Device details, IP address, browser type, operating system, referring URLs, and usage activity through cookies or analytics tools.

d. Cookies & Tracking:

• Cookies help us improve your experience by remembering preferences and analyzing usage. You can manage cookie preferences via your browser settings.

e. Payment Information:

• Payments are processed securely by third-party providers (e.g., Razorpay, Stripe). We do not store your payment details.

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3. How We Use Information

We use your information to:

• Provide, personalize, and improve the Service.

• Communicate important updates, educational resources, and relevant offerings.

• Analyze usage trends to enhance user experience.

• Comply with legal requirements and enforce our policies.

• Create anonymized or aggregated insights that help us improve services.

We do not sell or rent your personal data.

4. Sharing of Information

We may share your data only in the following circumstances:

• Service Providers: With trusted partners (e.g., hosting, analytics, payments) who process data on our behalf.

• Legal Compliance: If required by law, court order, or regulatory authorities.

• Business Transfers: In the event of a merger, acquisition, or restructuring, your data may be transferred as part of business assets.

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5. Data Security & Retention

We implement reasonable technical and organizational safeguards to protect your data against unauthorized access, loss, or misuse. However, no system is completely secure.

We retain your personal information only as long as necessary for the purposes outlined in this Policy or as required by law. Anonymized data may be retained indefinitely.

6. Your Rights

In line with the DPDP Act, 2023, you have the right to:

• Access and review your personal information.

• Request correction, updating, or deletion of your data.

• Withdraw consent for processing (where applicable).

• Lodge a grievance with our Data Protection Officer (DPO).

To exercise these rights, contact us at team@happierhood.com.

7. Children’s Privacy

Our Service is designed for parents and caregivers, not children directly. We do not knowingly collect personal information from children under 13. If you believe such data has been shared, please contact us to ensure its deletion.

8. Third-Party Links

Our website may link to third-party platforms. We are not responsible for the privacy practices of those websites.

9. International Users

Our servers are located in India. If you access our Service from outside India, you consent to the transfer and storage of your information in India, subject to applicable laws.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated by updating the “Last Updated” date above, and where required, we will seek your renewed consent.

11. Contact Us

If you have questions or concerns about this Privacy Policy, or to exercise your data rights, please contact us:

ParentFirst Solutions Private Limited
Galaxy Business Park, A‑44 & 45, 1st Floor
Noida Sector 62, Noida – 201309, Uttar Pradesh, India
📧 Email: team@happierhood.com